@import url('https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;550;600;650;700&display=swap');

/* Client-workspace typography and material, scoped to Business. */
body.department-v11[data-department=business]{--sans:'DM Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;--dv-page:#f9f7fb;--dv-ink:#302738;--dv-muted:#73627e;--dv-line:#e7deed;--dv-soft:#f8f4fc;--db-glass:#705e7e;--db-glass-ink:#fff;--db-card-shadow:0 5px 22px #50326105;font-family:var(--sans)}
html[data-department-theme=dark] body.department-v11[data-department=business]{--dv-page:#15131c;--dv-ink:#f1eaf8;--dv-muted:#c3b3d1;--dv-line:#45364f;--dv-soft:#292130;--db-glass:#372d43;--db-glass-ink:#f4eafd}
.department-v11[data-department=business] .dv-header{background:var(--dv-page)}
.department-v11[data-department=business] .dv-heading{margin-bottom:24px}
.department-v11[data-department=business] .dv-heading h1{font-size:36px;font-weight:550;letter-spacing:-1.25px;color:var(--dv-ink)}
.department-v11[data-department=business] .dv-native-actions :is(button,a),.department-v11[data-department=business] .dv-tools>summary{border-radius:24px!important;padding-inline:18px!important}
.department-v11[data-department=business] :is(.dv-rail,.dv-context){background:var(--db-glass);color:var(--db-glass-ink);border:1px solid #ffffff66;box-shadow:0 5px 24px #39264116,0 0 0 4px #ab9abb26;backdrop-filter:blur(20px) saturate(115%)}
.department-v11[data-department=business] .dv-rail{border-radius:27px;padding:7px}
.department-v11[data-department=business] .dv-rail-item{color:inherit!important;border-radius:20px;min-height:50px}
.department-v11[data-department=business] .dv-rail-item[aria-current=page],.department-v11[data-department=business] .dv-context>button[aria-current=page]{color:var(--db-glass-ink)!important;background:#ffffff14;border-color:#ffffff35;box-shadow:inset 0 1px 0 #ffffff18}
.department-v11[data-department=business] .dv-context{border-radius:24px;padding:5px}
.department-v11[data-department=business] .dv-context>button{color:inherit;border-radius:18px}
.department-v11[data-department=business] :is(.dv-context>button,.dv-rail-item):hover{background:#ffffff14!important}
.department-v11[data-department=business] :is(.dv-context>button,.dv-rail-item):focus-visible{outline-color:#fff}

/* Work cards retain the original action and disclosure nodes. */
.department-v11[data-department=business] .panel:has(>#biz-workq-body){background:transparent;border:0!important;box-shadow:none;overflow:visible}
.department-v11[data-department=business] .panel:has(>#biz-workq-body)>.panel-head{padding:0 0 16px!important;border:0;background:none}
.department-v11[data-department=business] .panel:has(>#biz-workq-body) .panel-lbl{font-size:17px;font-weight:550}
.department-v11[data-department=business] .db-work-panel{background:transparent!important;border:0!important;box-shadow:none!important;overflow:visible}
.department-v11[data-department=business] .db-work-panel>.panel-head{padding:0 0 16px!important;border:0!important;background:none!important}
.department-v11[data-department=business] .db-work-panel>.panel-head .panel-lbl{font-size:17px;font-weight:550}
.department-v11[data-department=business] .db-work-panel>.panel-body{padding:0!important}
.department-v11 #biz-workq-body{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}
.department-v11 #biz-workq-body .biz-command-head{display:none}
.department-v11 #biz-workq-body .db-work-card{position:relative;display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:10px 16px;padding:18px 20px 8px;border:1px solid var(--dv-line);border-radius:20px;background:var(--dv-surface);box-shadow:var(--db-card-shadow);overflow:hidden}
.department-v11 #biz-workq-body .db-work-card:before{content:'';position:absolute;inset:auto 0 0;height:61px;background:var(--dv-soft);border-top:1px solid var(--dv-line);pointer-events:none}
.department-v11 #biz-workq-body .db-work-card>:first-child{grid-column:1;grid-row:1;position:relative}
.department-v11 #biz-workq-body .db-work-card>.dv-task-deadline{grid-column:2;grid-row:1;font-size:12px;text-align:right;justify-self:end}
.department-v11 #biz-workq-body .db-work-card>.dv-task-deadline:before{display:none}
.department-v11 #biz-workq-body .db-work-card>.db-work-copy{grid-column:1/-1;grid-row:2;display:grid;grid-template-columns:42px minmax(0,1fr);column-gap:12px;align-items:center;padding:4px 0 14px}
.db-avatar{display:grid;place-items:center;width:42px;height:42px;flex:none;align-self:center;border:1px solid #ddd0e8;border-radius:14px;background:#f2ebf8;color:#76568c;font-size:13px;font-weight:550}
.db-avatar svg{width:20px;height:20px}
html[data-department-theme=dark] .db-avatar{background:#3e2e4c;color:#dec4ee;border-color:#5c446b}
.db-work-copy>.db-avatar{grid-column:1;grid-row:1/3}
.department-v11 #biz-workq-body .db-work-copy>.biz-main{grid-column:2;font-size:20px;line-height:1.25;font-weight:550;letter-spacing:-.5px}
.department-v11 #biz-workq-body .db-work-copy>.biz-sub{grid-column:2;font-size:13px;margin-top:5px}
.department-v11 #biz-workq-body .db-work-copy>.dv-task-owner{grid-column:2}
.department-v11 #biz-workq-body .db-work-card .badge{font-size:12px;font-weight:500;padding:2px 0;background:none!important;border:0;display:inline-flex;align-items:center;gap:6px}
.department-v11 #biz-workq-body .db-work-card .badge:before{content:'';width:5px;height:5px;background:currentColor;border-radius:50%}
.department-v11 #biz-workq-body .db-work-card>.db-work-action{grid-row:3;grid-column:1;display:inline-flex;gap:12px;align-items:center;justify-content:flex-start;justify-self:start;position:relative;min-height:44px;margin:0;padding:8px 0;border:0!important;border-radius:0!important;background:transparent!important;color:var(--dv-accent);font-size:14px!important;font-weight:550}
.db-work-action svg{width:17px;height:17px}
.department-v11 #biz-workq-body .db-work-card>.dv-task-details{position:relative;grid-row:3;grid-column:2;justify-self:end}
.department-v11 #biz-workq-body .db-work-card>.dv-task-details[open]{grid-row:4;grid-column:1/-1;justify-self:stretch;background:var(--dv-surface);border-top:1px solid var(--dv-line)}
.department-v11 #biz-workq-body .db-work-card .dv-task-details>summary{font-size:12px;min-height:44px;display:flex;align-items:center;color:var(--dv-muted)}
.department-v11 #biz-workq-body .db-work-card .dv-task-details dl{min-width:0;background:var(--dv-soft)}

/* Replies: compact client list, then the actual conversation. */
.department-v11[data-department-panel=replied] .dv-subtitle,.department-v11[data-department-panel=replied] .dv-native-actions [onclick="setTab('add-lead')"]{display:none!important}
.department-v11[data-department-panel=replied] .main{display:flex;flex-direction:column;overflow:hidden!important}
.department-v11[data-department-panel=replied] .main>.content{display:flex;flex-direction:column;min-height:0;flex:1}
.department-v11[data-department-panel=replied] .dv-heading{flex-shrink:0;margin-bottom:6px}
.department-v11 #panel-replied.active{display:flex!important;flex-direction:column;min-height:0;flex:1}
.department-v11 #panel-replied>.panel{min-height:0;flex:1;display:flex;border-radius:22px!important;margin:0;box-shadow:var(--db-card-shadow)}
.department-v11 #panel-replied>.panel>[hidden],.db-inbox [hidden]{display:none!important}
.db-reply-count{font-size:13px;color:var(--dv-muted);display:block;margin:0 0 20px;min-height:20px}
.db-inbox{display:grid;grid-template-columns:350px minmax(0,1fr);min-height:0;width:100%;overflow:hidden}
.db-conversations{min-height:0;display:flex;flex-direction:column;border-right:1px solid var(--dv-line);background:var(--dv-surface)}
.db-conversation-tools{padding:18px 16px 16px;flex-shrink:0;border-bottom:1px solid var(--dv-line)}
.db-search{display:flex;align-items:center;gap:9px;border:1px solid var(--dv-line);border-radius:24px;padding:0 14px;background:var(--dv-page);height:44px}
.db-search svg{width:17px;height:17px;color:var(--dv-muted);flex:none}
.department-v11 #replied-search{font:inherit!important;border:0!important;background:none!important;border-radius:0!important;padding:0!important;min-height:42px!important;width:100%!important;font-size:14px!important;box-shadow:none!important;outline:none!important;color:var(--dv-ink)!important}
.db-search:focus-within{outline:2px solid var(--dv-accent);outline-offset:2px}
.db-reply-filters{display:flex;gap:8px;margin-top:12px}
.db-reply-filters button{font-family:inherit;min-height:40px;border-radius:22px;padding:8px 16px;font-size:13px;color:var(--dv-muted);background:var(--dv-surface);border:1px solid var(--dv-line)}
.db-reply-filters button[aria-pressed=true]{background:#eee6f5;border-color:#b9a2c8;color:#5f4671}
html[data-department-theme=dark] .db-reply-filters button[aria-pressed=true]{background:#3f2c4e;color:#eed8ff;border-color:#826295}
.db-thread-list{overflow:auto;min-height:0;flex:1;padding:8px}
.db-thread{display:flex;width:100%;align-items:flex-start;gap:12px;border:0;border-radius:14px;background:none;text-align:left;padding:16px 12px;color:var(--dv-ink);font:inherit;cursor:pointer}
.db-thread:hover,.db-thread[aria-current=true]{background:var(--dv-soft)}
.db-thread-copy{display:flex;flex-direction:column;gap:6px;min-width:0;flex:1}
.db-thread-head{display:flex;flex-direction:column;gap:4px;min-width:0}
.db-thread-head strong{font-size:16px;font-weight:600;letter-spacing:-.25px;line-height:1.35}
.db-thread-head time{font-size:11px;color:var(--dv-muted)}
.db-thread-message{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;font-size:13px;line-height:1.55;color:var(--dv-muted);overflow-wrap:anywhere}
.db-needs-reply{font-size:11px;color:var(--dv-accent);display:flex;align-items:center;gap:5px;margin-top:2px}
.db-needs-reply:before{content:'';height:5px;width:5px;border-radius:50%;background:currentColor}
.db-chat{display:flex;min-width:0;min-height:0;background:var(--dv-page)}
.db-chat-idle{display:flex;flex-direction:column;justify-content:center;align-items:center;gap:18px;width:100%;color:var(--dv-muted)}
.db-chat-idle>svg{width:38px;height:38px;stroke-width:1.1;color:var(--dv-accent)}
.db-chat-idle>h2{font-family:var(--sans);font-weight:500;font-size:20px;color:var(--dv-ink);letter-spacing:-.4px}
.db-chat-view{display:flex;flex-direction:column;flex:1;min-width:0;min-height:0;overflow:hidden}
.db-chat-header{display:flex;align-items:center;gap:12px;padding:17px 20px;background:var(--dv-surface);border-bottom:1px solid var(--dv-line);flex-shrink:0}
.db-chat-identity{min-width:0;flex:1}.db-chat-identity h2{font-family:var(--sans);font-size:18px;font-weight:600;letter-spacing:-.4px;margin:0}.db-chat-identity p{font-size:12px;color:var(--dv-muted);margin:5px 0 0;line-height:1.4}
.db-chat-back{display:none;width:40px;height:44px;align-items:center;justify-content:center;border:0;background:none;color:var(--dv-accent);flex:none}.db-chat-back svg{width:23px;height:23px}
.db-contact-details{position:relative}.db-contact-details>summary{min-height:44px;display:flex;align-items:center;list-style:none;cursor:pointer;color:var(--dv-accent);font-size:13px;padding:8px}
.db-contact-details dl{position:absolute;right:0;top:48px;z-index:6;width:240px;max-width:calc(100vw - 60px);display:grid;grid-template-columns:auto 1fr;gap:10px 16px;margin:0;padding:18px;border:1px solid var(--dv-line);border-radius:16px;background:var(--dv-surface);box-shadow:0 12px 32px #27163318;font-size:12px}
.db-contact-details dt{color:var(--dv-muted)}.db-contact-details dd{margin:0;text-align:right;overflow-wrap:anywhere;color:var(--dv-ink)}
.db-messages{overflow:auto;flex:1;min-height:0;padding:24px;display:flex;flex-direction:column;gap:16px;align-items:flex-start;overscroll-behavior:contain}
.department-v11 .db-message{max-width:min(90%,520px);margin:0!important;padding:14px 16px!important;border-radius:4px 18px 18px!important;background:var(--dv-surface)!important;border-color:var(--dv-line)!important;box-shadow:0 2px 8px #44315504;overflow-wrap:anywhere}
.department-v11 .db-message.outgoing{align-self:flex-end;background:var(--dv-soft)!important;border-radius:18px 4px 18px 18px!important}
.department-v11 .db-message>div:first-child{margin-bottom:8px!important;gap:14px!important;flex-wrap:wrap}
.department-v11 .db-message>div:first-child>span{font-family:var(--sans);font-size:11px!important;color:var(--dv-muted)!important;letter-spacing:0!important;text-transform:none!important;font-weight:400!important}
.department-v11 .db-message>div:last-child{font-size:15px!important;line-height:1.6!important;color:var(--dv-ink)!important}
.db-compose{background:var(--dv-surface);border-top:1px solid var(--dv-line);padding:14px 18px 18px;flex-shrink:0}
.department-v11 .db-compose select{width:auto!important;max-width:100%;border-radius:18px!important;border-color:var(--dv-line)!important;background:var(--dv-surface)!important;min-height:40px;font-size:12px!important;padding:8px 12px!important;color:var(--dv-muted)!important;margin:0!important}
.db-reply-window{font-size:12px;line-height:1.5;margin:10px 0;color:var(--dv-muted)}
.db-compose-line{display:flex;align-items:flex-end;gap:12px;margin-top:10px}
.department-v11 .db-compose textarea{flex:1;min-width:0;border-radius:14px!important;font-size:15px!important;padding:12px!important;min-height:68px;background:var(--dv-page)!important;border-color:var(--dv-line)!important;color:var(--dv-ink)!important;max-height:150px;resize:vertical}
.department-v11 .db-send{flex:none;min-height:44px;border-radius:22px!important;font-size:13px!important;padding:10px 18px!important;margin:0!important;background:var(--dv-accent)!important;color:#fff!important;letter-spacing:0!important;text-transform:none!important;border:0!important;font-weight:550!important}
.department-v11 .db-send:disabled{opacity:1;color:var(--dv-muted)!important;background:var(--dv-soft)!important}
.db-send svg{display:none;width:19px;height:19px}
html[data-department-theme=dark] .department-v11 .db-send:not(:disabled){color:#24142f!important}
.db-no-replies{padding:28px 18px;text-align:center;color:var(--dv-muted);font-size:14px}
.db-closed .db-reply-window{margin:0;font-size:12px}
.db-closed .db-send{display:none!important}
.db-draft-compose>summary{min-height:44px;display:flex;align-items:center;color:var(--dv-accent);font-size:13px;cursor:pointer;list-style:none}
.db-draft-compose>summary:after{content:'›';margin-left:9px;font-size:18px}.db-draft-compose[open]>summary:after{transform:rotate(90deg)}
.db-draft-compose[open]{padding-bottom:2px}
@media(max-width:1100px){.db-inbox{grid-template-columns:300px minmax(0,1fr)}}
@media(max-width:900px){
 .department-v11[data-department-panel=replied].db-conversation-open .dv-heading,.department-v11[data-department-panel=replied].db-conversation-open .db-reply-count{display:none!important}
 .db-inbox{display:block}.db-conversations{height:100%;border:0}.db-chat{display:none;height:100%}.db-inbox.has-selection>.db-conversations{display:none}.db-inbox.has-selection>.db-chat{display:flex}.db-chat-back{display:flex}
 .db-thread-head{flex-direction:row;align-items:baseline;justify-content:space-between;gap:12px}.db-thread-head time{flex-shrink:0}
 .department-v11 #biz-workq-body{grid-template-columns:minmax(0,1fr)}
}
@media(max-width:700px){
 .department-v11[data-department=business] .main{padding:22px 16px 24px!important}.department-v11[data-department=business] .dv-heading h1{font-size:29px;letter-spacing:-.8px}.department-v11[data-department=business] .dv-heading{margin-bottom:20px}
 .department-v11[data-department=business] .dv-native-actions :is(button,a),.department-v11[data-department=business] .dv-tools>summary{padding-inline:14px!important}
 .department-v11[data-department=business] .dv-rail{background:var(--db-glass)}.department-v11[data-department=business] .dv-context{max-width:calc(100% - 32px);margin-inline:16px}.department-v11[data-department=business] .dv-context>button{font-size:13px;padding-inline:14px}
 .department-v11 #biz-workq-body{gap:14px}.department-v11 #biz-workq-body .db-work-card{padding:14px 16px 6px;gap:8px 12px;border-radius:19px}.department-v11 #biz-workq-body .db-work-copy>.biz-main{font-size:18px}.department-v11 #biz-workq-body .db-work-copy>.biz-sub{font-size:13px}.department-v11 #biz-workq-body .db-work-card>.db-work-copy{padding-bottom:12px}.department-v11 #biz-workq-body .db-work-card:before{height:56px}
 .department-v11[data-department-panel=replied] .main{padding:18px 14px 16px!important}.department-v11[data-department-panel=replied] .dv-heading{margin:0 2px 4px}.db-reply-count{margin:0 2px 16px;font-size:13px}
 .department-v11 #panel-replied>.panel{border-radius:20px!important}.db-conversation-tools{padding:14px 14px 12px}.db-reply-filters{margin-top:10px}.db-search{height:46px}.department-v11 #replied-search{font-size:16px!important}
 .db-thread{padding:15px 10px;gap:11px}.db-thread-head{display:flex;flex-wrap:wrap;gap:3px 8px}.db-thread-head strong{font-size:16px}.db-thread-message{font-size:14px}.db-thread .db-avatar{width:40px;height:40px;border-radius:13px}
 .db-chat-header{gap:6px;padding:10px 8px}.db-chat-identity h2{font-size:16px;line-height:1.35}.db-chat-identity p{font-size:11px}.db-contact-details>summary{font-size:12px;padding-inline:7px}.db-messages{padding:18px 14px}.department-v11 .db-message{padding:12px 14px!important;max-width:95%}.department-v11 .db-message>div:last-child{font-size:14px!important}
 .db-compose{padding:12px;display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:8px}.db-compose>.db-reply-window{margin:0;text-align:right}.db-compose-line{grid-column:1/-1;gap:8px;margin-top:0}.department-v11 .db-compose textarea{font-size:16px!important;min-height:52px;max-height:100px;flex-basis:auto;resize:none}.department-v11 .db-send{margin-left:auto!important;width:44px;height:44px;padding:0!important;display:grid;place-items:center}.db-send span{display:none}.db-send svg{display:block}.db-reply-window{font-size:12px}.department-v11 .db-compose select{font-size:13px!important;min-height:40px;justify-self:start}.db-compose.db-closed{display:block}.db-closed>.db-reply-window{text-align:left}.db-draft-compose .db-compose-line{margin-top:8px}
}
@media(max-width:360px){.department-v11[data-department=business] .main{padding-inline:12px!important}.db-thread-head{flex-direction:column}.department-v11 #biz-workq-body .db-work-copy>.biz-main{font-size:17px}.department-v11[data-department=business] .dv-context>button{padding-inline:12px}}
@media(prefers-reduced-motion:no-preference){.db-thread,.db-work-card{transition:background .18s,border-color .18s,box-shadow .18s}.db-work-card:hover{border-color:#cbb9d6!important;box-shadow:0 7px 24px #54366409!important}.db-chat-view{animation:db-in .18s ease-out}@keyframes db-in{from{opacity:.8;transform:translateY(3px)}to{opacity:1;transform:none}}}
@media(prefers-reduced-transparency:reduce){.department-v11[data-department=business] :is(.dv-rail,.dv-context){backdrop-filter:none}}

/* Replies is a working surface: leave the available space to clients and messages. */
.department-v11[data-department-panel=replied] .main{padding:16px 24px 16px!important}
.department-v11[data-department-panel=replied] .dv-heading{margin:0 0 12px;min-height:40px}
.department-v11[data-department-panel=replied] .dv-heading h1{font-size:25px;letter-spacing:-.6px;font-weight:600}
.db-reply-count{position:absolute;width:1px;height:1px;min-height:0;margin:0;padding:0;overflow:hidden;clip-path:inset(50%);white-space:nowrap}
.department-v11 #panel-replied>.panel{border-radius:12px!important;box-shadow:none}
.db-inbox{grid-template-columns:320px minmax(0,1fr)}
.db-conversation-tools{padding:12px}
.db-search{border-radius:8px;height:44px;padding-inline:10px}
.db-reply-filters{gap:8px;margin-top:8px}
.db-reply-filters button{border-radius:7px;min-height:40px;padding:7px 12px}
.db-thread-list{padding:0;scrollbar-gutter:stable}
.db-thread-item+.db-thread-item{border-top:1px solid var(--dv-line)}
.db-thread{padding:12px 14px;border-radius:0;gap:0;box-shadow:inset 3px 0 transparent}
.db-thread[aria-current=true]{box-shadow:inset 3px 0 var(--dv-accent)}
.db-thread:focus-visible{outline:2px solid var(--dv-accent);outline-offset:-3px}
.db-thread-copy{gap:3px}
.db-thread-head{display:block}
.db-thread-head strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:15px;line-height:1.4;letter-spacing:0}
.db-thread-message{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:14px;line-height:1.45}
.db-thread-meta{display:flex;flex-wrap:wrap;align-items:center;gap:4px 10px;min-height:17px;font-size:11px;line-height:1.5;color:var(--dv-muted)}
.db-needs-reply{margin:0;font-size:11px;font-weight:500}
.db-chat-header{padding:10px 16px;min-height:64px}
.db-chat-identity h2{font-size:16px;letter-spacing:0}
.db-chat-identity p{margin-top:3px}
.db-chat-view{animation:none}
.db-messages{padding:16px;gap:12px}
.department-v11 .db-message{padding:10px 14px!important;border-radius:3px 12px 12px!important;box-shadow:none;flex-shrink:0}
.department-v11 .db-message.outgoing{border-radius:12px 3px 12px 12px!important}
.department-v11 .db-message>div:first-child{margin-bottom:4px!important}
.db-compose{padding:10px 14px;display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:8px}
.db-compose>.db-reply-window{margin:0;text-align:right}
.db-compose-line{grid-column:1/-1;gap:8px;margin:0}
.department-v11 .db-compose textarea{min-height:52px;max-height:100px;padding:9px 10px!important;border-radius:8px!important;line-height:1.5;resize:vertical}
.department-v11 .db-compose select{border-radius:7px!important;justify-self:start}
.department-v11 .db-send{border-radius:8px!important}
.db-compose.db-closed{display:block}
.db-closed>.db-reply-window{text-align:left}
.db-draft-compose .db-compose-line{margin-top:8px}
@media(max-width:1100px) and (min-width:901px){.db-inbox{grid-template-columns:285px minmax(0,1fr)}}
@media(max-width:900px){.db-inbox{display:block}}
@media(max-width:700px){
 .department-v11[data-department-panel=replied] .main{padding:12px 12px 12px!important}
 .department-v11[data-department-panel=replied] .dv-heading{margin:0 2px 10px}
 .department-v11[data-department-panel=replied] .dv-heading h1{font-size:25px}
 .db-thread{padding:13px 14px}
 .db-thread-head strong{font-size:16px}
 .db-thread-meta{font-size:12px;line-height:1.5}
 .db-needs-reply{font-size:12px}
 .db-chat-header{padding:8px;min-height:60px}
 .db-messages{padding:14px 12px}
 .db-compose{padding:10px}
 .department-v11 .db-compose textarea{resize:none}
}

/* Daily reply work: useful state stays beside the work, secondary text stays quiet. */
.db-queue-notice{padding:10px 14px;font-size:12px;line-height:1.5;color:var(--dv-muted);background:var(--dv-soft);border-bottom:1px solid var(--dv-line);flex-shrink:0}
.db-queue-notice.is-error,.db-send-status.is-error{color:var(--red,#a22c42)}
.db-thread-contact{font-size:12px;color:var(--dv-ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.db-draft-label{color:var(--dv-accent);font-weight:600}
.db-reply-filters .db-refresh{margin-left:auto;display:grid;place-items:center;min-width:40px;padding:8px;background:transparent;color:var(--dv-muted)}
.db-refresh svg{width:19px;height:19px}
.db-load-more,.db-text-action{background:transparent;color:var(--dv-accent);border:0;font:inherit;cursor:pointer;min-height:40px;padding:8px 12px;text-align:left}
.db-load-more{border-top:1px solid var(--dv-line);text-align:center;font-size:13px;flex-shrink:0}
.db-send-status{grid-column:1/-1;display:flex;align-items:center;flex-wrap:wrap;gap:4px 10px;font-size:12px;color:var(--dv-muted);overflow-wrap:anywhere}
.db-send-status .db-text-action{font-size:12px;padding:4px 0;text-decoration:underline;text-underline-offset:3px}
.db-message-length{grid-column:1/-1;text-align:right;font-size:12px;color:var(--dv-muted)}
.db-message-text{white-space:pre-wrap}.db-message-text a{color:var(--dv-accent);text-decoration:underline;text-underline-offset:3px}
.db-message-meta{display:flex;justify-content:space-between;gap:12px}
.db-history-note{font-size:12px;line-height:1.5;color:var(--dv-muted);margin:0 auto;text-align:center}
.db-search-match{outline:2px solid var(--dv-accent);outline-offset:2px}
.department-v11 .db-internal-event{align-self:center!important;background:transparent!important;border-style:dashed!important}
.department-v11 .db-send[aria-busy=true] svg{opacity:.5}
.department-v11 .db-compose textarea[aria-invalid=true]{border-color:var(--red,#a22c42)!important}
.db-contact-details dl{max-height:min(340px,55dvh);overflow:auto}
.db-chat-identity :is(h2,p){overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.department-v11 .db-compose select{max-width:180px}
.db-compose>.db-reply-window{font-size:11px;max-width:210px;justify-self:end}
@media(max-height:600px){
 .department-v11[data-department-panel=replied] .dv-heading{display:none!important}
 .department-v11[data-department-panel=replied] .main{padding-top:8px!important;padding-bottom:8px!important;overflow:auto!important}
 .department-v11[data-department-panel=replied] #panel-replied>.panel{min-height:360px;flex:1 0 360px}
 .db-chat-header{padding-block:6px;min-height:52px}
 .db-messages{min-height:120px}
 .db-compose{padding-block:8px}
}
@media(max-width:700px){
 .db-compose>.db-reply-window{max-width:160px;line-height:1.4}
 .department-v11 .db-compose select{max-width:160px;font-size:12px!important;padding-inline:8px!important}
}